When will my order arrive?
Delivery time depends on the shipping company selected and the delivery representative.
We work with several delivery partners in major cities. Orders usually arrive within 1 to 3 days after confirmation.

Is international shipping available?
Currently, our partnered shipping companies deliver within the country and to specific cities listed on the Delivery Information page.
If you wish to ship outside the country, please contact our team via WhatsApp. We’ll provide details on product weight and international shipping rates through our external logistics partners.

What if the product has a manufacturing defect?
Please review our Return and Exchange Policy for full conditions.
If a product is confirmed to have a manufacturing defect, the shipping costs (for both return and reshipment) are charged to the customer, but the product value itself will not be charged.

Can I order in bulk and get a discount?
Yes, our store offers bulk order delivery and discounts between 10–20% on selected products.
For inquiries about quantities and discounts, please contact us directly via the Contact Us page.