Privacy Policy
Our website respects your privacy and strives to protect your personal data.
This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy defines the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you will be used in accordance with what is stated in the Privacy Policy. We collect information only when necessary, or if it is directly relevant to our dealings with you.
We will retain your data as required by law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit to the site and will not be disclosed unless you have a personal account on the site and log in with a username and password.
1 – Data We Collect
We may need to collect your information if you wish to register a purchase order for a product from our website.
We collect, store, and process your data as necessary to follow up on your purchase from our website, secure any potential claims that may arise later, and provide you with our available services. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.
We use the information you provide to process your orders and to provide you with services and information displayed on our website that you request. We also use the information provided to manage your account with us, verify online financial transactions, audit data uploads from the site, identify site visitors, and improve website page designs and/or content and customize them for users. We conduct various demographic research and send useful or requested information to users, such as information about products and services, unless you object to being contacted. Communication may be through email to provide you with details about other products and services if you desire. If you prefer not to receive promotional and marketing communications, you may opt-out at any time.
We may provide your name and address to a third party for the purpose of delivering your order (for example, a delivery agent or supplier).
We may store details related to your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the website, you can view your information and purchase details that you have placed or will soon place. You may also manage your address details. You must ensure confidentiality when accessing your personal data and not make it available to unauthorized third parties. We do not assume any responsibility for misuse of passwords unless the misuse arises from our error.
Other Uses of Your Personal Information
We may use your personal information in surveys and marketing research, if you agree, for statistical purposes while ensuring complete confidentiality. Participation is optional, and you have the right to withdraw at any time. No answers will be sent to any third party. Your email address will not be disclosed unless you wish to participate in contests. Survey responses are stored separate from your email address.
We may send information about us, our website or other websites, our products, sales, promotions, newsletters, or related content from group companies or partners. If you do not wish to receive such additional information (or any part of it), please click the “unsubscribe” link in any email sent to you. We will stop sending you this information within seven business days (excluding Saturdays, Sundays, and public/religious holidays) after receiving your notification. We may contact you to clarify information if unclear.
We may use data anonymously for other purposes, including verifying user locations, monitoring visits to the site or email links for subscribers, and providing this anonymous data (which does not identify you personally) to third parties such as advertisers. This data will not reveal your identity.
Competitions
Regarding any competition, we use the data to notify winners and announce our offers. You can find more details about the participation terms in each competition separately.
Third Parties and External Links
We may transfer your information to other companies in our group or to our agents and contractors to assist in transactions according to the privacy policy. For example, we may use a third party to help deliver products, receive payments, conduct statistics and marketing research, or assist customer service. We may also share information with third parties to prevent fraud and reduce credit risk. In the event that all or part of our company is sold, we may transfer our databases that include your personal information. Other than as set out in this policy, we will not sell or disclose your personal data to third parties without your prior consent unless necessary for the purposes described in this policy or as required by law. The site may contain third-party advertisements or links to other sites or frames of other sites. We are not responsible for the privacy policy or content of third-party sites, nor for any third party to whom we transfer your data in accordance with this policy.
2 – Cookies (COOKIES)
Accepting cookies is not a requirement to visit the website. However, please note that “cart” functionalities and placing an order cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages. Your browser stores these files on your hard drive. Cookies can be used to detect your IP address, which saves you time when on the site. We use cookies to ensure your convenience (for example, to remember your identity when you modify your cart without re-entering your email). Cookies are not used to obtain or use other information about you (e.g., for targeted marketing). You may adjust your browser to decline cookies, but this may limit your use of the site. Our cookies are free from personal data or viruses.
This website uses Google Analytics, a service provided by Google to analyze web usage. Google Analytics uses cookies to help analyze how users use the site. The information generated by cookies (including IP address) will be transmitted to Google servers in the US and stored. Google will use this information to evaluate your use of the site, prepare reports for operators, and provide other site and internet usage services. Google may transfer this information to third parties if required by law or where such parties process the information on Google's behalf. Google will not link your IP address with any other data. You may refuse the use of cookies by selecting the appropriate settings in your browser; however, doing so may limit your ability to use the site fully. By using this site, you consent to Google’s use of your data as detailed above.
3 – Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a secure server database. We use firewalls on our servers. When collecting payment card details electronically, we protect them using encryption technology such as SSL. This makes it difficult for intruders to decrypt your data. However, no system is 100% secure. We strongly advise you not to send full credit or debit card details in unencrypted communications. We implement physical, electronic, and procedural safeguards for collecting, storing, and disclosing information. Our security procedures may require proving your identity before disclosing personal information. You are responsible for keeping your password and device secure against unauthorized use.
4 – Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any inaccuracies in your personal data free of charge. You also have the right at any time to request that we stop using your personal data for direct marketing purposes.